SHIPPING & RETURNS
At Sixth Scent CBD we offer first class shipping with every order at no extra cost.
We use Royal Mail 1st Class for all of our orders and all orders placed before 12pm GMT Monday – Friday will be dispatched the same day., if you would like proof of postage you can request at any time.
Please ensure all details on address form are correct and if you would like us to include any notes on the package please include on order form.
We currently ship to the U.K. mainland only.
Please not that all deliveries are made via third parties and are subject to their terms and conditions. Although we do our best to get your order to you as quickly as possible, we are unable to guarantee levels of delivery service and timescales for delivery. If for whatever reason you have not received your order within 48 hours please contact us and we will investigate further.
RETURN & EXCHANGE POLICY
We hope you love our products as much as we do, however, if you are not satisfied please get in touch within 14 days and we will do our best to resolve any issues. If you would like a refund we will advise you with the correct returns address and aim to refund you within 72 hours of receiving the items.
Please note that:
1. It is up to you to pay any cost for the return shipping.
2. You are responsible for the product until we receive it.
3. The product should be returned in it’s original packaging.
For any enquiries about our delivery process or if you would like to organise a return please contact us at firstname.lastname@example.org.